1. What do you want to improve?
What thing, object, product, organization,
plan, method, anything do you
want to improve?
2. What is the problem? Objective? Goal?
3. What is the present situation? Condition?
4. Who (or what) caused it? Why? When?
Where? How?
5. What may, can, should or must be
done about it?
6. Who should do it. You, Alone? Or
should you recruit others to join you,
to help you?
7. When is an improvement needed? When?
8. How do you thing the object, product,
plan, method, anything should be improved?
Write down your own ideas for
improvement.
9. Can whatever you want to improve
be made better or more desirable by
making it bigger? Enlargement
has greatly improved many things from
food packages ("large economy size"),
to buildings, machinery, ships and countless
item. Think big!
10. Can whatever you want to improve
be made better or more desirable by
making it Smaller? Compactness
is increasingly important as our world
and our lives become more crowded.
Miniaturization has made much of
modern technology possible. Think small!
11. Can you make improvements by
increasing numbers? Elections
are won by increasing number of voters.
Organizations expand and become more
powerful by increasing the number of
members. Six-packs increase beverage
and food sales. Military superiority
often depends upon increasing number
of men, weapons, war-heads, etc. Advertising
depends upon increasing the number of
readers who will buy. Increasing
numbers is a sure way to improve
in many fields.
12. Can you make improvements by
decreasing numbers? By decreasing
numbers, you often can improve quality,
eliminate waste, improve efficiency,
reduce costs. Consider simplifying things
by decreasing numbers (numbers
of parts, movements, packages, operations,
replacements example: "solid state"
components).
13. Can what you want to improve benefit
be by being combined with something
else? The opportunities are endless
for improving by combining.
The Washer-drier laundry unit and the
refrigerator-freezer are obvious combinations
and there are thousands more.
14. What can you add which will
improve value?
15. What can you eliminate to
improve efficiency, decrease costs,
simplify?
16. Can you improve by increasing
speed? Increasing speed increases
productivity and usually reduces cost.
17. Can you improve quality, safety
and decrease rejects, or reduce equipment
or employee stress by reducing speed?
18. How can you improve controls?
Control technology offers unlimited
opportunities.
19. Could you improve by increasing
softness? Many fabrics have been
made much more desirable by making them
softer and that is only one
of countless examples.
20. Could you improve by increasing
hardness? Harder metal alloys, cutting
tools, resistant finishes are only a
few of many examples.
21. Could you make what you want to
improve easier to obtain, use,
apply, etc.? The sure way to increased
desirability is: make it easier!
22. How can you simplify it?
Make is less complicated? Therefore
ore desirable; less expensive.
23. What specific corrections should
be made? Most improvements are made
by correcting existing conditions.
24. Can you change and improve the color?
Color not only can beautify but it has
a powerful psychological effect. Color-psychology
is a wide-open field with unlimited
applications and opportunities.
25. Can you change and improve the material?
Materials for every purpose are so varied
and their uses so remarkable that they
offer almost unlimited opportunities
for improving virtually everything!
Constantly search for new and improved
materials. And search for new combinations
of materials.
26. What changes in production
would improve efficiency, quality, output,
etc.? Reduce costs, waste, labor? Production
methods change constantly so you not
only must suggest production improvements
but do it first!
27. What changes in personnel
are needed? More? Fewer? More skilled?
Training program? Motivation?
28. What improvements can be made in
your plan? Check it against these
Questions. Almost every plan can be
improved at least 10 ways by intensive
reviews.
29. What time changes would improve
efficiency and employee relations? Could
time changes increase uses of facilities,
fixed overhead? Only 24-hour use (including
maintenance) constitutes 100% efficient
use of fixed overhead equipment and
property.
30. How can you better divide
time allocations, personnel functions,
operations, work-load?
31. How can you multiply results?
Additions are good, but multiplying
will make you richer!
32. How can you magnify desirable
qualities to make them appear even more
desirable?
33. Can what you want to improve be
made better or more desirable by changing
its shape? Thousands of products
have used this simple method to achieve
distinctiveness, efficiency, increased
demand.
34. What qualities and characteristics
should be retained. Often eagerness
to make changes sacrifices qualities
which should be retained. There
is danger in being suddenly too
new and too different.
35. What can be discarded advantageously?
You will be surprised at the number
of needless things and methods which
you can get rid of and streamline you
operation.
36. Should you set a definite limit?
The imposed restrictions of definite
limit are a useful and often necessary
control which should not be overlooked
in managing many situations.
37. How can what you want to improve
be modified? Often drastic changes
are neither necessary now desirable,
but some simple modification may produce
sensational results.
38. How can you diminish
danger and increase safety?
And thus appeal to one of the most primitive
and powerful human desires: security.
39. How can what you want to improve
be related to and/or associated
with something of established desirability?
"Tie-in" offers and cooperative
ventures can be arranges for mutual
advantage, often with spectacular results.
40. How can you improve appearance?
People, organizations, products and
things are judged by appearance.
Often appearance too greatly affects
the judgment, but that's how it is and
you disregard this fact to you disadvantage.
41. How ca you activate? Increase
activity? The old saying that "action
speaks louder than words" is as
true as ever. Action attracts attention,
holds interest. Always has. Always will.
So increase activity.
42. Can you offer or improve your
guarantee, insure against defects
or loss, eliminate or minimize liability?
Can you emphasize your guarantee through
testimonials?
43. Can what you want to improve benefit
by increased purity and
sanitation or by reduced harmful
pollution?
44. Could any of the following changes
help? (a) element, (b) lower, (c) stiffen,
(d) make more flexible, (e) reinforce,
(f) strengthen, (g) refine, (h) invert,
(i) reverse, (j) rotate, (k) recycle,
(l) condense, (m) expand, (n) superimpose,
(o) ocillate, (p) vibrate, (q) whirl,
(r) swivel, (s) insulate, (t) tighten,
(u) loosen, (v) make more quiet, (w)
streamline, (x) automatic, (y) self-regulate,
(z) computerize.
45. Would what you want to improve be
better by being made lighter?
or heavier?
46. Can you make it more convenient?
Can you improve distribution, supply,
location, simplicity?
47. Can you increase happiness,
enjoyment, fun? Can you increase
comfort, well-being, relaxation?
48. Are there possibilities in syndication,
franchising, serialization?
49. Can service, maintenance, repairing
be improved? Made easier, faster, less
costly?
50. Can you make it more fashionable?
Styles, fashions, designs change very
frequently. Keep apace or ahead.
51. Can you make it more impressive?
52. Are there possibilities in easier
terms, simpler financing?
Discount for cash, Quantity,
related purchase, immediate purchase?
53. Can you identify what you want to
improve with a favorable, easily
remembered symbol? A major memory
factor is association.
54. Can you make improvements in: (a)
name, (b) label, (c) trademark, (d)
package, (e) design of an of the foregoing?
55. Can what you want to improve be
recommended by accredited testing
and convincing testimonials?
Backed by guarantee?
56. Can it be made more time saving?
More labor saving? More
money saving?
57. Could you more effectively use samples?
A bonus? Action-incentive?
Inducements?
58. Could you profitable add an extra
value, extra feature, extra ingredient,
"mystery" ingredient?
59. Will the improvements you suggest:
Increase production? Reduce costs?
Improve quality? Increase sales?
Increase income? Increase profits?
Provide security?
60. Will your improvement (a) give people
more of what they want and/or (b) less
of what they don't want. That is he
ultimate test of any change. It
determines success or failure.